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Privacy Policy

Your privacy matters to us. This policy explains how Sarika Travels collects, uses, and protects your information.

Last Updated: June 2025  |  Effective: June 2025

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Sarika Travels ("we", "our", "us") is committed to protecting your personal information. By using our website or booking our services, you consent to the practices described in this Privacy Policy.

01 Information We Collect

We collect the following types of information when you use our services or contact us:

person Personal Information
  • • Full name and contact number
  • • Email address
  • • Pickup & drop locations
  • • Travel date and time
devices Technical Information
  • • IP address & browser type
  • • Pages visited on our site
  • • Device type (mobile/desktop)
  • • Cookies & session data

02 How We Use Your Information

Your information is used solely to provide and improve our services:

  • check_circleTo confirm and manage your cab bookings
  • check_circleTo contact you regarding your trip details and updates
  • check_circleTo send booking confirmations via WhatsApp, SMS, or email
  • check_circleTo improve our website experience and service quality
  • check_circleTo respond to your queries and customer support requests
  • check_circleTo comply with applicable legal obligations

03 Sharing of Your Data

We do not sell your personal data. We may share it only in these limited circumstances:

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Assigned Driver

Your name, contact number, and pickup location are shared with your assigned driver to complete the booking.

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Legal Requirements

We may disclose information if required to do so by law or in response to valid requests by public authorities.

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Service Partners

Trusted third-party partners (e.g., payment processors) under strict confidentiality agreements, solely to fulfil your booking.

04 Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use:

  • Essential Cookies: Required for the website to function properly (e.g., form submissions).
  • Analytics Cookies: Help us understand how visitors interact with our website (via Google Analytics).

You can disable cookies in your browser settings, though some features may not function correctly.

05 Data Security

We implement industry-standard security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes HTTPS encryption on all web pages, restricted staff access to customer data, and regular security reviews. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

06 Your Rights

You have the right to:

visibility Access your personal data
edit Request correction of inaccurate data
delete Request deletion of your data
block Withdraw consent at any time

To exercise any of these rights, contact us at sarikatravels77@gmail.com.

07 Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Booking records are typically retained for up to 3 years for accounting and dispute resolution purposes. You may request earlier deletion by contacting us.

08 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such data, please contact us immediately and we will delete it.

09 Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

10 Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please reach out: